Contact
Get in Touch with SONFA
Thank you for visiting SONFA. We are committed to providing professional customer service and support. If you have any questions regarding your order, shipping, returns, products, or any other inquiries, please feel free to contact us.
Our customer support team will respond as quickly as possible during business hours.
Customer Service Information
Brand
SONFA Ceramics
Customer Support Email
Customer Service Phone
+(1) 256-298-8679
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Central Time, UTC-6)
Closed on weekends and U.S. public holidays.
U.S. Customer Service & Return Support
600 Boulevard South SW
Suite 104
Huntsville, AL 35802
United States
This address is used for customer service, return support, and after-sales assistance.
Company & Manufacturing Address
SONFA Ceramics
Ruyi Industrial Zone C2-3
Fengxi Town
Chao'an District
Chaozhou, Guangdong
China
This address is used for company registration, manufacturing, quality inspection, and business information.
Order Support
Please contact us if you need assistance with:
- Order status
- Shipping and delivery
- Product information
- Return or refund requests
- Damaged or incorrect items
- Payment issues
- General customer service
To help us process your request more quickly, please include:
- Order Number
- Full Name
- Email Address
- Description of your inquiry
- Photos (if applicable)
Contact Form
Please complete the contact form below.
- Name
- Email Address
- Order Number (Optional)
- Subject
- Message
Our customer service team will normally reply within 1–2 business days.