Shipping policy
At SONFA, we currently ship to customers within the United States only.
Shipping Destination
We currently ship to:
- United States only
We do not offer international shipping at this time.
Order Processing Time
- Processing Time: 1–3 business days
- Orders are processed Monday through Friday (excluding U.S. holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated transit time:
- 3–7 business days
Total Estimated Delivery Time
- 4–10 business days
(Total Delivery Time = Processing Time + Shipping Time)
Delivery times are estimates and may vary due to carrier delays, severe weather, holidays, or other unforeseen circumstances.
Shipping Fees
- Free Standard Shipping on orders of USD $79 or more.
- A flat shipping fee of USD $8.99 applies to orders under USD $79.
All prices and shipping fees are charged in U.S. Dollars (USD).
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information usually becomes available within 24–48 hours after shipment.
Shipping Address
Please make sure your shipping address is accurate before placing your order.
SONFA is not responsible for delivery delays or additional shipping charges caused by incorrect or incomplete shipping information provided by the customer.
Delivery Delays
Delivery delays caused by weather conditions, holidays, customs inspections, or shipping carriers are beyond our control.
Company & Manufacturing Address
SONFA Ceramics
Ruyi Industrial Zone C2-3
Fengxi Town
Chao'an District
Chaozhou, Guangdong
China
U.S. Customer Service Address
600 Boulevard South SW, Suite 104
Huntsville, AL 35802
United States
Phone:
+(1) 256-298-8679
The U.S. address is used for customer service and return support.