Shipping policy

At SONFA, we currently ship to customers within the United States only.

Shipping Destination

We currently ship to:

  • United States only

We do not offer international shipping at this time.

Order Processing Time

  • Processing Time: 1–3 business days
  • Orders are processed Monday through Friday (excluding U.S. holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated transit time:

  • 3–7 business days

Total Estimated Delivery Time

  • 4–10 business days

(Total Delivery Time = Processing Time + Shipping Time)

Delivery times are estimates and may vary due to carrier delays, severe weather, holidays, or other unforeseen circumstances.

Shipping Fees

  • Free Standard Shipping on orders of USD $79 or more.
  • A flat shipping fee of USD $8.99 applies to orders under USD $79.

All prices and shipping fees are charged in U.S. Dollars (USD).

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information usually becomes available within 24–48 hours after shipment.

Shipping Address

Please make sure your shipping address is accurate before placing your order.

SONFA is not responsible for delivery delays or additional shipping charges caused by incorrect or incomplete shipping information provided by the customer.

Delivery Delays

Delivery delays caused by weather conditions, holidays, customs inspections, or shipping carriers are beyond our control.

Company & Manufacturing Address

SONFA Ceramics

Ruyi Industrial Zone C2-3

Fengxi Town

Chao'an District

Chaozhou, Guangdong

China

U.S. Customer Service Address

600 Boulevard South SW, Suite 104

Huntsville, AL 35802

United States

Phone:

+(1) 256-298-8679

The U.S. address is used for customer service and return support.